Data Deletion Policy


Effective Date: 01.08.2024

1. Introduction

This Data Deletion Policy outlines the procedures and timelines for the permanent deletion of user data after a user requests the deletion of their account on Artt. The policy ensures compliance with applicable data protection regulations and maintains user trust by transparently managing data deletion processes.

2. Scope

This policy applies to all user accounts and associated data on Artt. It covers personal information, account activity, uploaded content, and any other data collected or generated through the use of our services.

3. Data Deletion Request

Users may request the deletion of their account and associated data at any time by following the steps outlined in our Account Settings section. Upon successful submission of a deletion request, the following process will be initiated:

4. Data Retention Period

After a user requests account deletion:

Pending Deletion Period (30-90 Days):
The account and associated data will be placed in a pending deletion status.
During this period, the account will be deactivated and inaccessible to the user and the public.
The pending deletion period allows for user reactivation if the deletion was requested in error. If the user logs in during this period, the deletion request will be canceled, and the account will be reactivated.
If no reactivation occurs within the 30-90 day period, the deletion process will proceed.
5. Permanent Deletion

Once the 30-90 day pending deletion period expires:

The user's account and all associated data will be permanently deleted from our active databases.
Deleted data will be irrecoverable and will no longer be accessible to the user, the public, or Artt staff.
Certain logs and records may be retained in a non-identifiable form to comply with legal obligations, maintain the integrity of our systems, and improve our services.
6. Exceptions

Legal Obligations: In certain cases, Artt may retain data for longer periods if required by law, legal processes, or governmental requests.
Internal Backups: Backup copies of deleted data may remain on our backup systems for a limited time after permanent deletion due to the nature of our backup procedures. However, these backups are inaccessible in the ordinary course of business and will be deleted according to our backup retention schedule.
7. User Responsibilities

Users are responsible for understanding that the deletion of their account is permanent and irreversible after the 30-90 day pending deletion period. We encourage users to download any data they wish to retain before initiating a deletion request.

8. Policy Updates

This policy may be updated from time to time to reflect changes in legal requirements, technology, or business practices. Users will be notified of any significant changes through Artt or via the email associated with their account.

9. Contact Information

For questions or concerns about this Data Deletion Policy, please contact us at:

Email: support@artt.network
Address: MBM Foundation
PLAC POWSTAŃCÓW WARSZAWY 2, 00-030 WARSZAWA,Poland

Conclusion

This policy aims to protect user data while ensuring compliance with legal obligations. The 30-90 day retention period provides a balanced approach, giving users time to reconsider deletion while also guaranteeing eventual data removal.